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Step 1) Hello and welcome to help and advice! A) Click Here for a quick internet chat! OR B) Click Here to e-mail us a message or for telephone contact details. OR C) We can take over to help you, you only need to call if you do not see someone take control and help or have any further problems. *Important: Please click continue or accept to any security messages you see (look bottom right also)* Click Here and choose Open (not Save) for more options.(Platinum is probably not installed/no framework installed) If you know it is here
You may have FireFox browser, this means we have to try some steps in order of preference, if you get an error try the next step :-
Try Here first. Open (not Save) When you run the above if you get an error. Try Here instead. Open (not Save) If you are stuck, please call us (worldwide call-back and answer message service available) Need more info about getting a temporary license? Click here If you have Windows XP (not Vista) Click here for us to take over your machine to help.(Alternative) (Admin Helper) |
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