Step 1)

Hello and welcome to help and advice! (Please scroll down for more options)

Click  to e-mail us a message 
or for telephone contact details.


Click Here for a quick Internet chat!


C) We can take over to help you, you only need to call if you do not see 
   someone take control and help or have any further problems.

   *Important: Please click continue or accept to any security messages you see (look bottom right also)*
    We will leave a note on your screen when we finish but if we stop moving before this please RECONNECT us again from here.

  Tips: Run the program inside and then click the button that looks like the one below...

  This is just a picture click link above.

   Choose Open (not Save).

   When you run the above if you get an error.  Try Here instead. (Open not Save).

   If you are stuck, please call us (worldwide call-back and answer message service available)

Need more info about getting a temporary/demo license? Click here
If it is not allowing you to run the above links it maybe being blocked by your "Internet Security Software".
Look bottom right, click the < button to expose all the little icons.
Look for a "Security Software" like;  Norton/360,  McAfee,  Kaspersky,  AVG, etc.
Click your right mouse button on it and see if you can disable it temporarily.
Double left mouse click it and choose open (it may open itself) see if you can temporarily disable it.

Click here when asked by someone helping you (Ad-Hoc help).

ONLY if asked by technical support:

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